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FAQ
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Below are frequently asked questions that we have answered to help you better understand the services that the Cremation Society of Eastern - Central - Western Iowa is going to provide its members.
Question
When my loved one passes away, whom should I call?
Answer
Call 888-871-3361 at the time of death. The number is answered 24 hours a day, 365 days of the year. Shortly after we receive the call, we will send licensed staff to make the removal of the deceased. Please allow for the travel time between locations. Many families appreciate and utilize this time to say goodbye in a natural setting. Additional time may be required to secure authorizations and medical examiner's permit.
Question
How is the body prepared for cremation?
Answer
Minimal preparation and sanitary care is done and the body is placed in refrigeration.
Question
When will cremation take place?
Answer
Cremation must take place within 48 hours of the time of death for a direct cremation. All certificates, authorizations and permits must be obtained prior to cremation.
Question
In what container will my loved one be cremated?
Answer
We provide a fiberboard container, which is included in the direct cremation charge. Should you select a crematable casket, it would serve as a cremation container.
Question
Who places the obituary?
Answer
We gather the biographical information and submit the obituary to all newspapers requested by the family. Any additional newspaper charges are paid by the family.
Question
Who files the death certificates and how long does it take for them to arrive?
Answer
The Cremation Society of Eastern - Central - Western Iowa will file for the death certificates. The charge is currently $15.00 per certificate. Please allow up to one month for delivery of the certificates.
Question
Do we need to use a funeral home for any additional services?
Answer
The Cremation Society of Eastern - Central - Western Iowa provides no additional services beyond simple cremation. That is how we are able to keep our costs so reasonable for our members. If a family is interested in the services of a full service funeral home for additional services such as visitations, gatherings and memorial services, the Cremation Society of Eastern - Central - Western Iowa will assist in locating an affiliated funeral home.
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